EMEA Senior Solutions Engineer (Italian Speaking)

Job Description

The Senior Solutions Engineer reports to the EMEA Technical Director. The compensation structure is a base salary and a variable component based on revenues.

Responsibilities

  • Support pre-sales activities in the designated territory/territories and region by:
    • Participating in sales calls and on-site visits with prospects to make technical presentations
    • Participating / presenting at industry shows, user groups and other public events or webinars
    • Preparing appropriate roadmap presentations for key accounts
    • Working with Product Managers to provide input to the roadmap and create the customer ready presentations
  • Track, monitor, and respond to company interactions with existing customers by:
    • Ensuring the technical win for each sales opportunity
    • Running workshops and demos to evaluate new technologies
    • Following Tech Support incidents to help overcome roadblocks
    • Documenting customers’ product wish list
    • Mining accounts to assist the Sales Representatives with growing the account
  • Collaborate with Services delivery team for on-site visits to key accounts in the territory
  • Interact with Product Management and Engineering teams to help steer the products based on customer demands and prospect trends:
    • Act as the customer advocate
    • Help define product features participating in key product meetings as needed
    • Validate new service and product offerings with customers and prospects.
  • Interact (including training) with Channel and other Go-to-Market Partners

Job Location

EMEA, Italy Preferred

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