Support Team Lead

Job Description

As a Support Team Lead at THEO Technologies, you will be responsible for guarding the support process, keep a track on customer SLAs and prioritize accordingly. By working in a structured and organized way, you will help define the processes guiding our customers to a better experience and swift resolution of their issues. Working together with the product team and developers, you will ensure that customer tickets and questions are scheduled in and processed in a timely manner.

Job Location

Leuven, Belgium

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