Customer Success Manager – Berlin

Job Description

The Customer Success Manager (CSM) is responsible for customer renewals, ensuring customer adoption through Enterprise Server and SkySQL, and general health of the MariaDB customer base. The CSM guides post-sale support activities such as customer onboarding, adoption, advocacy and retention through renewals. The role will be measured in terms of customer engagement, retention/renewal rates and customer satisfaction through an on target earning plan.

Job Location

Berlin, Germany

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