If you are eager to take part in our company and play a key role in the growth of Deliverect, this job might be for you!
What is the role all about?
- You aim for high customer satisfaction; you have a deep curiosity to understand your customers, their motivations and needs and how to approach ensuring their success
- You maintain in close communication with customers, whether it’s by phone, by mail, by video call, by on site visits,.. You make it work and solve their toughest challenges.
- You strive to help solve the challenges customers are facing as fast as possible
- You are able to efficiently identify the cause of any issues, and are able to present a suitable solution
- You cooperate with the onboarding team, and development team to optimise the customer experience