Job Description

Detect, investigate and resolve various production issues that impact our platforms and services;
Detect recurring errors, minimize their frequency of occurrence or solve them completely;
Gather additional information from reporting tools or directly from partners & suppliers;
Analyze logging information and proactively identify potential issues for our customers;
Create and maintain automated monitoring instruments (scripts, queries);
Help set up automated scripts to replace day to day repetitive manual tasks;
Get involved in the development process by bringing forward ideas and suggestions of functionalities that enable quick and easy incident resolution;
Extend and improve user documentation;
Analyse production processes and reports to ensure that SLA terms are met;
Together with your team members, define an efficient production plan and follow-up on the daily schedule.

Job Location

Romania